Details for Clients

Location

We are located at 1100 Clarence Street South in Suite 105 and 106 (at the corner of Clarence Street South and Icomm Drive).

How It Works

  • We are open to serve those who need an emergency food kit every Monday through Friday (excluding statutory holidays).

  • We will serve clients by appointment only. Please call 519-751-4357 ext. 1 to make an appointment.

  • Our appointment line is open Monday – Friday, 9:00 a.m. to 4:00 p.m.

  • Your call will be answered by one of our Intake Volunteers.

  • If the line is busy – you will be able to leave us a voice message and they will get back to you as soon as possible.

  • Our messages will be checked each day, Monday – Friday at 10:30 a.m. and 2:30 p.m.

  • Once you have made your appointment, we ask that you arrive at your exact appointment time to our Intake Office at Suite 105 to check in for your appointment. Please dress accordingly with weather conditions.

  • You will be given a ticket to take to our grocery store model food bank based on your family size. You will be able to shop for your items, based on donations.

  • Appointments can be booked once per month per household.

What to Bring to Your Appointment:

  • Acceptable form of identification for yourself.*

  • Acceptable form of identification for each member in your household who requires food.*

  • Your own shopping bags/boxes to take home your groceries. The Brantford Food Bank is now green; we do not give out boxes or bags.

Acceptable Forms of Identification

  • Drivers License (any level)

  • Birth Certificate

  • Status Card

  • Canadian Passport

  • Canadian Citizenship Certificate

  • Permanent Resident Card

  • Old Age Security Card

  • Social Insurance Card

  • Canadian Armed Forces Certificate

  • OW/ODSP Statement or Drug/Dental Card (current month only; family members must be listed)

  • Correctional Release papers (acceptable for 2 months only)

*ID must be valid and original. No expired identification or photocopies will be accepted.

Food Calendars

If you are in need of food please click here for the City calendar to learn more about a variety of meals and food services in our community.

Visit Us

1100 Clarence Street S., Suite 105 & 106, Brantford, Ontario

Hours
Monday–Friday
9am-11:45am; 12:45pm-3:30pm

Phone
(519)-751-4357 ext. 1